Administrative Assistant (Part Time and Full Time)

Diversified Counseling Services currently has rolling openings for administrative assistants and administrative interns. Join us and start doing your life's best work. Having energized and friendly front office assistants is essential to delivering quality care and creating success in our centers.

As a front office assistant, you will be responsible for greeting patients, activating patient files, and providing support to medical staff. If you're a team player with a warm and welcoming attitude, excellent interpersonal skills, and the ability to multi-task, we'd love for you to join our team!

Primary Responsibilities:

• Assist in opening and closing the clinic, locking and unlocking the doors, and maintaining a clean waiting area

• Welcome all On-Site Clinic patients and visitors by greeting them with a friendly demeanor, answering inquiries and directing them through the registration process.

• Answer multi-phone lines, filing, faxing, scanning documentation and completing daily patient callbacks

• Collect all insurance information, verify patient demographics, process payments, and complete phone sheets.

• Discharge patients, verify their information, and provide them with anything needed to leave such as discharge papers, prescription, or work/school excuses

This role is patient-facing and requires working in a clinical setting.

Required Qualifications:

• High School Diploma or equivalency (GED)

• 1+ year(s) of customer service OR experience in a medical office setting

• Experience with basic computer software and the ability to learn electronic medical records

• Lift 50 poundsPreferred Qualifications:

• Understanding of occupational medicine

• Experience collecting health insurance information and/or processing patient payments

• Experience with patient registration

• 6+ months of experience navigating computer systems, tools, and technologies - such as Microsoft Office, point of sale (POS), electronic medical record (EMR), or practice management and billing systemsProof of immunity to vaccine-preventable diseases is an employment requirement.

To apply for this position, please fill out the form: